FREQUENTLY ASKED QUESTIONS

 

 

 

HOW DO I MAKE A RETURN?

If your purchase is not exactly what you are looking for, you have 28 days from receiving your order to exchange or return and send your items back to us.

To request a refund or exchange please email shop@damianistores.com

A refund may only be issued to the original payment method used.

Please use prepaid postage to return the unworn items with original tags still attached to:

Damiani

 

Att: Returns

4701 SW 75TH Ave. Miami, FL 33155

Once we receive your items please allow up to 10 business days for your return to show on your account due to varying processing times between payment providers

 

 

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Visa, MasterCard and American Express.

Payment is only debited from your card at time of dispatch.

 

 

DO YOU OFFER SAME DAY DELIVERY SERVICE?

Our team is on hand to deliver your last-minute purchases. We offer delivery service in Miami-Dade County. Simply place your order by 12pm for delivery

between 1pm-8pm. Make sure to provide request in the notes section of your order. You will be contacted to confirm delivery times.

 

 

CAN I EDIT AN EXISTING ORDER?

Please contact shop@damianistores.com to edit an existing order. As long as your package has not left our warehouse we can edit sizes, change colors, or add

items to your order.

 

 

WHERE IS MY ORDER?

We aim to dispatch all orders within 48 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Damiani is not

responsible for any delays caused by destination customs clearance processes, or weather delays. Once your order has been shipped, you will receive email

confirmation of your shipping details and a tracking number.